If you are unable to hold your scheduled appointment we ask that you provide us with 24 hours notice so we may contact patients on our waiting lists. Cancellations and
No-Shows have a very real cost to your Therapist. If a minimum of 6 business hours notice is not received to reschedule or cancel your appointment you will be charged the full treatment cost. Late arrival for an appointment will also be charged the full treatment cost.
SGI & WCB:
If you have a NEW INJURY CLAIM and want to book a massage we require all claim information, and treatment approval, prior to your 1st treatment. Please let us know if you are booking an injury claim related massage. Claim related massage treatments can only be provided by ONE RMT, exclusively.
Natural Scent Environment:
We strive to provide a natural scent environment for our clients. We do not use perfumes or artificial/chemical scents. Some scents you may notice in our office are:
We are dedicated to providing a healthy environment for our patients. Please refrain from wearing scented products or smoking prior to arriving for your treatment.
In maintaining a high standard of professionalism, receipts are only issued in the name of the person receiving the treatment and cannot be post or back dated.
Payment is accepted by cash, debit card, Visa or MasterCard at time of treatment.
Last updated: March 31, 2018
Healthy Roots Massage Therapy & Wellness Centre operates www.healthyroots.ca (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
INFORMATION COLLECTION AND USE
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that …Communications
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Regular Office Hours
Please note: Evening appointments are available Monday - Thursday,
by appointment only and vary depending on practitioners availability. Appointments may start earlier or stay later than times stated above.
Sauna: Online booking is available within our regular office hours. If you’d like evening or Saturday sauna session please call the clinic to book.